Connecting Printers and other IoT (internet of things) Devices

Modified on Thu, 3 Sep, 2020 at 6:37 PM

Printers, TV's & other IoT Devices (excluding Amazon Echo)

Now that you're all connected to your brand new 4tech network you will now be in the process of getting all your devices connected to the wi-fi.

To keep your security as secure as possible we have had to implement WPA-2 Enterprise across all of our WiFi networks. Due to this connecting devices like printers, TV's, Amazon Echo's and other such devices requires a little bit of a different process.

Firstly when you go to connect the device to the network you should see a WiFi network (SSID) with the name 4tech-print. This is our IoT authentication network. The password for this is 4printers When trying to connect to this network it will initially fail authentication and the devices connecting need to be authenticated by one of our technical team. Once you have tried connecting to the network, if you can contact our technical team on +44 3300 884 999 and an engineer will assist you in getting this added to your network.

In summary you will need to go through the following process:

Find the 4tech-print network
Connect to the network using the password: 4printers
submit a ticket through this portal or by emailing [email protected] or Call our technical team on (+443300884999)
Technical will walk you through the rest of the process and get the device connected

or if you already know the MAC address of the device you can shoot that over in an email to support and we can add it that way and send back some instructions.

Amazon Echo Devices

As the Amazon Echo devices require you to setup the devices through a mobile app on your phone, you will need to also add your mobile device to the 4tech-print network. This will be the same process as above but will need to be completed twice as we will need to authenticate the mobile device as well as the Amazon Echo device itself. This is due to how the device works, it pulls the WiFi credentials that your mobile device is currently connected to and jumps onto the same network.