If you have phones no longer powering on after disconnecting and reconnecting the devices and you have a TP-Link 8 Port PoE switch in the office here are a few steps to get the phones powering on again.
- Disconnect all connections from the switch (phone, computers & internet uplink)
- Unplug the switch from the power
- Connect just the phones back to the switch
- Plug the switch back into the power
- Once you can see a power light coming back on the phones you can now plug the internet uplink cable back in.
- If you are running computers on this network, you can now reconnect your computers back to the switch.
This is a step-by-step guide to getting your phones back online again. This is a fault with older models of TP-Link 8 Port PoE switches.
If this hasn't resolved the issue, please contact our support team at support@4tech.uk.com
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